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Terms & Conditions

AVAILABILITY
Books are shipped from our studio in The Netherlands. We try to ship orders within a week after placing your. All orders are subject to the availability of the products. It is possible that products are displayed as available on the website but our stock count is incorrect. In this case we will contact you and offer an alternative shipping date or alternative product, or we will reimburse you.

SHIPPING 
Choice of courier, shipping mode and shipping charge are automatically assigned during the ordering process. For every order you will receive an e-mail with Track & Trace information. Contact us if you would prefer an alternative shipping method. We will help you track any packages that do not reach their destination, but we cannot be held responsible for any parcels that are held in customs or go missing during transport. Shipments that are returned to us by the courier will only see the books refunded, not the shipping cost. Please note that we do not cover any (customs) taxes that might be charged when shipping internationally.  

CANCELLATION & RETURNS 
Please select your product(s) carefully. All sales are final, we only accept the return of damaged or incorrect items.  In case you receive an incorrect or damaged product, please mail us within 7 days your name, address, order number and a photo of the damaged item and packaging. Incorrect items need to be returned in mint condition; shrink-wrapped books need to remain shrink-wrapped. We will provide you with return instructions.

PRICES AND PAYMENT 
The prices of the books displayed on this website are including 9%, according to Dutch law. Payments are processed through Paypal.